[When shoe company] Zappos hires new employees, it provides a four-week training period that immerses them in the company’s strategy, culture, and obsession with customers…After a week or so in this immersive experience…[Zappos] says to its newest employees: “If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” [Because]…if you’re willing to take the company up on the offer, you obviously don’t have the sense of commitment they are looking for.
— William C. Taylor, Why Zappos Pays New Employees to Quit—And You Should Too
From my very satisfied customer’s point-of-view, Zappos is an incredible company. What’s even more fascinating to see is their corporate culture functioning in non-standard ways like the quoted policy, and fully embracing technology like Twitter (they have over 300 employees using Twitter) in order to connect directly with customers.
I love you with the passion of 1,000 suns, but I won’t be able to come see you on your tour stop in Atlanta. The tickets for good seats are $105+fees each and that’s just dumb.
PEHDSTCKJMBA,
Joshua
1. Pascal Blanchet
2. Curtis Jinkins
3. Oliver Munday
4. Mike Krol
5. Jesse Kaczmarek
I’m trying to stop focusing on a few [lost] minutes here and there and instead embrace a chance to lose them, knowing I’ll produce something of quality. (Not quantity.) — Sarah Hatter, Haste is a Form of Violence