“any job that’s knowledge-based and routine—that can be reduced to a set of rules—is gone”

awesome – i love this way of explaining it because it leaves room for the fact that there will always be room for truly creative anything – programming, design, etc. – that won’t get outsourced – and by this definition, I think we’ll even see some design get outsourced – the mundane stuff, the repetitive stuff – the stuff that requires closely adhering to a stringent set of graphic standards that someone else has already created..