About business

• On Fixing Your Shortcomings
• On Worrying About Your Competition
• On Customer Service
• Introducing Constraints to Your Product Can Help You Find New Lines of Business
• Measuring the “ROI” of Design
• Some People I’m Excited to Meet at Next Week’s Brooklyn Beta
• On Teamwork
• On What VCs Look For
• Abundance vs. Scarcity
• Another Excerpt from The Book I’m Writing