Do You Google Before You Return Calls?

Scenario:

1. Check office voicemail
2. Write down important details (names, numbers, companies, etc.)
3. Hang up
4. Google names, companies, etc.
5. Read up a bit
6. Return call

Does anyone else do this? I do it 99% of the time, and it’s so ingrained into my workday that it feels like an unconscious process.